Frequently Asked Questions

about Shawli's Fantasy

       Please check here before contacting us!       

COVID-19 UPDATE

-Due to reduced staffing and slower shipping times, please expect delays in delivery.  We are working hard to fulfill everyone's orders and appreciate your patience! 

How fast is shipping?

-Due to COVID-19, please expect delays in shipping.  Please see News for more international shipping updates. 

Do you accept returns/exchanges?

-All sales are final, returns and exchanges will not be accepted.
 

Does Shawli accept personal commissions?

-Due to ongoing projects and a tight schedule, Shawli is not open to take any personal commissions.

-For commercial collaborations and sponsorships, you can contact us here! 

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