Frequently Asked Questions
about Shawli's Fantasy
Please check here before contacting us!
-Due to reduced staffing and slower shipping times, please expect delays in delivery. We are working hard to fulfill everyone's orders and appreciate your patience!
How fast is shipping?
-Due to COVID-19, please expect delays in shipping. Please see News for more international shipping updates.
Do you accept returns/exchanges?
-All sales are final, returns and exchanges will not be accepted.
Does Shawli accept personal commissions?
-Due to ongoing projects and a tight schedule, Shawli is not open to take any personal commissions.
-For commercial collaborations and sponsorships, you can contact us here!